Transform Workplace Culture
The time is now to elevate empathy in the workplace as a core value that impacts culture, innovation, productivity, and profit. Organizations must demonstrate empathy across two channels: internally, to their own employees, externally, to their customers and stakeholders We partner with organizations for profit and non-profit to drive a culture change that will reinforce strategy to build a culture of empathy. Empathy must be in the fabric of an organization’s culture. While we believe that most people are good hearted and well-intentioned, they often lack the awareness, knowledge, experience and skills that are needed to interact, manage and lead effectively in today’s diverse workforce. Consequently, many tend to interact less with co-workers who are different from them. Employees also will be affected by systemic forces differently and therefore will result in a different work experience across the board. For example, the systemic racism that Black employees face impacts every aspect of work life.